Privacy Policy

1. Who we are

Newish is operated by FZ-C.L.L Newish, registered in the United Arab Emirates under licence number 2526783.01, with its registered address at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

Contact email: support@newish.me

2. Personal data we collect

• Name
• Email address
• Phone number
• Address
• Date of birth
• Payment information (processed by Stripe)
• User messages, listings and reviews
• Device, usage, analytics and crash data

3. How we use your data

We use personal data to operate the marketplace, process payments, provide buyer protection, resolve disputes, prevent fraud, improve the app, and communicate with users.

4. Legal bases for processing

We process personal data based on contractual necessity, legal obligations, legitimate interests and, where required, user consent.

5. Payments

Payments are handled by third party processors such as Stripe. We do not store full payment card details.

6. Cookies and analytics

We use cookies, analytics tools and crash reporting to understand usage and improve app performance.

7. Data sharing

We may share personal data with payment processors, delivery partners and analytics or infrastructure providers, only as necessary to operate the service.

8. International transfers

Your data may be processed outside your country of residence. Appropriate safeguards are used where required by law.

9. Data retention

We retain personal data only for as long as necessary for the purposes described, or as required by law.

10. Your rights

You may request access to, correction of, deletion of, or a copy of your personal data, and object to certain processing.

Requests can be made via support@newish.me.

11. Account deletion

You can delete your account through the app or by contacting support. Some data may be retained for legal or compliance reasons.

12. Marketing communications

We may send marketing emails and push notifications. You can opt out at any time using unsubscribe links or app settings.

13. Security

We use appropriate technical and organisational measures to protect personal data, but no system is completely secure.

14. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of the app means you accept the updated policy.